Tonight we ate a local pizza establishment. Not a national chain but I guess what could be called a regional chain. Amber colored adult beverages were offered. The "draft" beverages were offered in 16 0z. and 23 oz. sizes. From experience I know that at my rate of drinking the heat transfer from the room air through the glass to 23 oz. of liquid beverage would be such that the beverage would become warmer than I care to drink before I finished it. So I ordered the 16 oz. size which came in a plastic "mug".
Upon delivery of the beverage, I told my fellow diners of my suspicion that the mug could not possibly hold 16 oz. Of course my contentions were firmly dismissed by dw. My son, the chemist, thought that I could be right. Luckily the chemist was drinking the beverage from a 12 oz. bottle.
Near the end of the meal, I excused my self to the rest room and took an empty 12 oz. bottle with me. The diner to my left was assigned the task of guarding the mug. When I returned to the table I had a 12 0z. bottle filled to the crown (sorry that's the technical term for the cap).
Now the experiment (or demonstration) of the night took place! The water in the bottle was poured into what was supposed to be a 16 oz. mug. When the mug was full, I still had at least 2 oz. of water left in the bottle.
The manager was summoned and admitted that the server used the wrong mug! She had used a 10 oz. mug that is normally served with pitchers of this beverage!
I had two supposedly 16 oz.servings at $3.00 each. This should be $0.094 per oz. However I actually got 20 oz. which represented a cost of $0.30/ oz. more that triple the advertised price!
In the end the manager gave me a $3.00 credit, apologizing that the server grabbed the wrong mug. But the real satisfaction was with my dining companions when they were forced to admit that the old engineer was correct!
The Eyes Have It
4 weeks ago